Enterprise Insurance Software
ISI Inspection

Please note that effective August 1, 2011, ISI Inspection is now serviced by
Risk Control Technologies Inc.

ISI Inspection is a risk control software that automates the loss control process. The system utilizes a web-based application combined with an off-line tablet version to streamline the inspection process from underwriter request right through to the field work and report creation.

ISI Inspection utilizes a flexible configuration component which allows clients to configure their own forms, recommendation letters and other critical aspects without relying on programming.



Workflow

ISI Inspection supports the automation of all aspects of the inspection process. This includes:

Inspection Request

  • Underwriters have secure access to the system to generate inspection requests, which can be automatically assigned to field reps based on assignment rules.
Inspection Planning
  • Field Engineers can utilize the planning capabilities to search and sort inspections based on priority, due date, etc. , to ensure their routes are the most efficient.
Field Work
  • Field Engineers have the ability to utilize tablet PCs to complete all applicable form data, recommendations, photos and diagrams.
Client Reports
  • The system allows for customized report templates to produce professional and timely recommendation and inspection reports for the client.

Key Features

ISI Inspection contains a breadth of functionality in all aspects of the inspection process. The major components include:

Inspection forms

  • The configuration component allows clients to create and modify their own inspection forms without utilizing programmers.
Recommendations
  • The system contains a recommendation library where users can build their own standard recommendations which can be utilized by field reps in their reports.
  • Standard recommendations can also be reported on through the management reports.
Offline Capabilities
  • An offline version of the system can be utilized by field reps when working in non-internet zones. This allows for inspection data to only be inputted once.
Document Management
  • Standard recommendation letters and inspection reports can be templated into the system, allowing a single point of entry for data and easy email distribution.
Management Reports
  • The reports module allows management to achieve real time analysis by utilizing reports such as:
    • Volume by inspector
    • Inspector turn-around time
    • Recommendation analysis
    • Quality of reports by agency
Miscellaneous
  • ISI Inspection bundles many more features including:
    • Rules based, automatic assignment of inspections
    • Service Account Functionality
    • Customer Satisfaction Reports
    • Management Quality Review
    • Task assignment and reminders
    • Inspection Quality Indicators
"By improving our team communication and reducing the manual processes we are reducing our time per survey, increasing our margins, and creating a better overall experience for our policyholders."

Michael Roseneau,
Risk Control Manager,
Society Insurance
Web-enabled Risk Control Application
Key Benefits
Single database for all inspection data
Single point of entry
Standardization of internal processes and client reports
Real time data flow
Management Reporting